Welcome friends, family, and newcomers to my Things Vet Techs Don’t Like series. There are drinks and snacked in the corner as well as individually wrapped to go boxes of “What The F**k” ready to go home with you! Enjoy!
Can I Ask About My Other Pet? (Audience Submission)
This question is the bane of veterinary technicians and veterinarians alike. It’s not uncommon for a client to own multiple pets. It’s not uncommon to have the client bring them in for various things at separate times. It makes sense, honestly how often has everyone in your home gotten sick at the same time? Sickness happening one after the other is far more common. But, these clients who have multiple pets with multiple issues always have a lot of questions to ask. That’s all fine and dandy when you have that pet with you and the doctor can thoroughly examine them and answer the questions. It’s the select few who take it upon themselves to leave the other pet at home, but not the questions.
“Thanks for looking at Rex, but can I ask you about my other dog Nexus?” They’ll usually start off, and before the doctor or tech can respond they’ll continue,
“You know how Rex had that small little laceration? Well Nexus has something completely unrelated. He’s been having intense diarrhea, and vomiting sometimes. Some days he keeps water down, others he’s a regurgitation cannon! Some days he has solid stool, and other’s he’s a chocolate milk fountain…” And the insane story will usually continue in that fashion. Now the tech and or doctor are roped in to the situation and have to help this client as best they can. The angering part is that this is usually all the info they can muster. So, now the professionals have to explain the importance of brining in the other pets because that’s the only way to get a clear diagnosis, but they are doubling the time the doctor is in the room, and taking away from the other clients who actually brought their pet that has an appointment. For doctor’s and techs who have an extremely busy day scheduled this one appointment is enough to severely back them up. This now starts a trend of aggravated clients who are forced to wait in the lobby or in their exam rooms. This gives rise to an aggravated doctor who is stressing about getting the rest of the day done in a timely fashion. This births technicians who are pissed off because they take the assault from both ends all because this one client decided to ask about pets that aren’t present. Sounds like a bad day to me…
Euthanasia is a service we offer in this business when it is time to end the suffering of a pet in need. That is a part every technician has to learn how to handle and work through. It’s the “Etiquette” of it that is the troublesome thing. Remember, Veterinary medicine is a business so there will be a payment taken for this service. When we take the payment we’ve been groomed by the present day economy and good up bringing to say things like “Have a good day” , “See you soon”, “Thank you for your business”, “Come again soon”, and one of the worse phrases “Now have a good day”. I personally hate if I get caught in a trend of checking people out all day/night and then there is a euthanasia to check out. It’s awkward enough when you have a saddened often times crying client in front of you. It’s made worse when you tell the client to have a nice day. I just want to scream when I slip up and do this. I feel like a friggin fool for it. Most times clients understand your role and just move on with the process. But sometimes you get those extremely sensitive and grief stricken clients that look at you like you’re a sadistic fool. Heck after I make this kind of mistake I feel like they have the right to.
On the flip side of this I’ve had to put down two pets over the last seven months and both times I don’t know what to say to my coworkers when they try to console me or show their support. I just don’t have the proper wording and feel like an idiot when they speak to me. My coworkers will say “sorry for your loss” and I draw a blank, only replaying my last moments with my pet and can barely manage a thank you, or it’s not your fault. I just hate speaking in these moments I guess.
(Evil!!!) Blocked Cats!
Feline kind had a meeting during the rise of the Egyptian empires of old in North Western Africa and came up with two philosophies,
- All of humanity is a sub species created by the almighty lord Bastet to serve all of feline kind in all aspects of life.
- As a feline it is your right, nay, your sworn duty to go DEFCON 1 Ape Shit Crazy ONLY when a Vet Tech/Veterinarian is attempting to place and IV/Urinary catheter in you when your urinary tract is blocked.
Since ancient times these were the philosophies that all cats large and small live by each day. So, every vet tech in modern age pretty much wants to strangle the soul out of these cats when they come into the clinic with a urinary blockage. Let me just say not all cats that have a urinary blockage are evil, and some that start off evil once they are unblocked become the nicest kitties in the world. It’s just those unapologetic unforgiving assholes of cat kind that really ruin your entire shift.
Now not only are most of your interactions you going through a Rocky Balboa fused with Wolverine style slap box match, but you’re also playing the keep the cone on the vicious faux rabid cat game. Thank god for IV medications, but my God do we curse under our breath when we have to give an oral or Sub Q injection. “What do you mean I have to touch Satan’s little helper? Person with the DVM please tell me why you hate me?” I swear something so cute and cuddly as a cat can honestly make you want to square up and brawl when they come in with this condition
But that’s just my two cents on the matter. As always there is more to come, tell me just what gets on your nerves too Comment here or hit me up on Facebook at www.facebook.com/thoughtsbypi