Tag Archives: vet tech

Things Vet Techs Don’t Like Volume 12

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It’s me Poetic Ice again, and this volume isn’t like the others. It’s more serious. Every technician has probably been through this and understands what this post is about. With that said, let’s get into it.

Loss of a loved one

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The cute little five year old rug rat pictured above is my own Dachshund named Diva. The queen of cuddles, the craver of chicken, and the  bane of bath time! My dachshund was never a dog, she didn’t get the memo. She was a person who had an enormous amount of hair.

I got her from my sister after my then fiancee begged, pleaded, and finally convinced me to get her. She was the first serious mutual commitment we had together. She meant the world to us. She also came at a time when I was taking vet assistant classes so she was my study buddy/test dummy. I learned a lot with this pup at my side.  After getting into the Veterinary profession and learning a lot about our long friend I took every possible measure to prevent her from having any kind of back issue. I gave her plenty of controlled (safe) exercise, gave her a good diet to prevent excessive weight gain, and TRIED to prevent her from jumping on everything possible. For five years I had this battle won. She was the healthiest little runt around.

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But a couple weeks ago my word changed, as my efforts proved all for naught. I to this day don’t know how my puppy was hurt, but she must have had an accident outside playing because she started showing signs of Intervertebral Disc Disease. Her back was hunched and she couldn’t lift her head up. I took her to my job to get her examined and the diagnosis was made. The normal treatment track was taken then. Muscle relaxers, steroids, and pain medications. Strict cage rest and leash walks only. For the next three weeks we played the awful game of wait and see. Every day she would either scream in pain all day, or seem like she’s getting better. All the while no matter how much pain she was in she would wag her tail and be happy to see my wife and I. No matter how my pup felt she was trying to he happy for us. This made it all the more worse being a Vet Tech. I knew nothing short of a surgery I couldn’t afford would help her, but I’ve seen pets take this route and improve. That just wasn’t the case this time.

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Her condition kept worsening so my wife and I made the hardest decision we’ve ever had to. We brought her to my job to be relieved of her suffering. Thanks to my amazing coworkers this was easier, but it was still hard. It was hard as hell to do. I’ve done this process from the other side for years, and have probably become somewhat desensitized. That scar tissue of desensitization was ripped off and I was a fresh open wound of emotion again. My wife and I are still reeling from the event. I’ve even been affected at work. I witnessed an emergency humane euthanasia, and felt like I was going through it all over again. Whatever edge I had over the years is gone currently. The pit of my stomach held a feeling I couldn’t understand until writing this. It was a feeling of despair from not being able to save my own pet, yet I clock in everyday to do just that for others. But that isn’t it, it’s the despair fighting against my passion for this job, and the love I had for my own lovable Diva.  It’s a moment of intense sadness that’s combating against years of joyful memories and experiences. sadness and despair that will turn to lessons in life, and won’t leave me defeated for too long. My Diva wouldn’t want that, if she found me like this she be busy shoving her wet nose in my face and licking me non-stop.

But it still hurts… and It’s one major thing Vet Techs Don’t Like.

-Poetic Ice

-If you have experienced a loss of a loved one, my heart goes out to you. I pray you get through your dark times, I hope we get through them together.

 

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Things Vet Techs Don’t Like 7

Ladies and gents, it’s that time again for Things Vet Techs Don’t Like. One might say we have a anger issue at this point. We might say shove it but I’ll that’s not nice, and all vet techs are great at customer service… which is why we have unrivaled rage at times lol.

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OUR PATIENTS BEING POISONED!!!!

Okay first off let me start off by saying there is no reason to knowingly go poison another person’s pet out of pure malice. If a person’s dog/cat is bothering you in some way then talk to the owner about it. If that does nothing call the authorities. DO NOT FUCKING POISON SOMEONE ELSES FAMILY MEMBER!!! To a vet tech that’s like you poisoning someone’s kid. We view it the same. what the fuck are you thinking? You’re thinking I’ll show that bastard and his dog! Yeah here’s some rat poison!!! But what you think is a quick painless death and a solution to your problem, is actually not. It’s a long painful agonizing process that with the proper tests and medication can be fixed. Also if there is any indication of poisoning there is a chance your sorry ass is going to jail. WHY WOULD YOU DO THIS!????? Go ahead I’m waiting tell me… why? Hmmm? Oh Fido wouldn’t stop barking at your princess fluffy paws. The same Fluffy paws who usually barks first or is just playing with Fido, but you think because Fido is a mastiff it want’s to kill your poodle. News flash my idiotic human friend, Dogs Bark to communicate! There is no need to poison them for it.

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The Play now Pay Later Mentality

I don’t know about what happens at your local vet office, Your mechanic, your doctor’s office, or any other business you seek services from, but in my experience when you have a service rendered to you it is to be paid for right then and there. If said business has a payment plan system set up, or lines of credit that’s different, but I’m not discussing those. I’m talking at the clinic I’m used to, Payment is due at time of service. This simple concept is some how, some way being forgotten or is just tooooooooo mysterious to be comprehended by some. “I’ll just have my (insert random person here) come by and pay for it later. I’m going to be taking my medications now though.” NO, NO YOU ARE NOT TAKING YOUR MEDICATIONS, and you’re either paying for this now or having a conversation in your near future with local law enforcement. You do understand leaving an establishment after service has been rendered without paying is theft right? You stole the staff’s time, and opportunity to help someone else and make money. Yes it is a veterinary clinic, but it is still a business that makes it’s money through the helping of others. SERVICE IS OUR PRODUCT, AND YOU’RE TRYING TO STEAL IT!!! We don’t want your IOU’s, we want you to conduct yourself like a normal damn adult and pay for what you want done at the time that you have it done. Mommy’s not supposed to run and clean up your messes all the time. (Always ask what a service cost before you have it done. It’s not a shameful thing to gather information people).

I know this one was kind of short, but the list is ever growing. What pisses you off? Let me know and I’ll blog it! In the mean time check out the other entries in this series.

Volume 1: https://poeticice.com/2014/09/17/things-vet-techs-dont-like/

Volume 2: https://poeticice.com/2014/09/23/things-vet-techs-dont-like-round-2/

Volume 3: https://poeticice.com/2014/11/08/things-vet-techs-dont-like-vol-3/

Volume 4: https://poeticice.com/2014/11/10/things-vet-techs-dont-like-4/

Volume 5: https://poeticice.com/2014/11/28/things-vet-techs-dont-like-vol-5/

Volume 6: https://poeticice.com/2014/12/24/things-vet-techs-dont-like-vol-6/

Things Vet Techs Don’t Like Vol. 6

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It’s the Christmas season guys and gals, so happy holidays first and foremost. Now that the holiday cheer is out of the way, let’s address the apparent month long psychosis that has affected the people in our current society. No I’m not about to go on a political/cultural/racial rant. I’ll stay grounded in the Veterinary world. A world full of mixed nuts.

1.  THERE IS NO WAY IN HELL YOU ARE MUZZLING MY DOG, AND CHOKING HIM TO DEATH!!!!

Okay, do you guys see the picture above. Take a long look at it. Have that image internalized yet? That is what a vet tech sees when there is an extremely aggressive dog in the examination room that doesn’t want to be there.  I call it the death lunge, either you move out of the way or it’s game over. As veterinary professionals we understand the aggressive pet. It’s probably fear aggression. That’s fine. we can take things slow and if necessary a muzzle will need to be used. In extreme cases chemical restraint becomes an option. It’s for the protection of everyone in the room so we can all go home happy and in one piece. When we pull out muzzles because Jack the Ripper has decided to rend our flesh from bone, don’t go ape shit crazy on us because of your dog’s behavior. Either your dog is untrained or has fear issues. either way it wants to kill and we want to live. Yelling at us saying that we are choking or suffocating your dog is just fucking stupid. I’m sorry but you took me there. It’s fucking dumb. Proper restraint does not choke your dog, and a muzzle doesn’t suffocate. DOGS BREATH THROUGH THEIR NOSES LIKE WE DO!!!!! Get the heck outta here with that foolishness! This one notion alone drives Techs insane!

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2. Hey Doc, I Need A Refill, I Know I Said I Didn’t Yesterday, But I Do Today. Right Now Actually. No I’m out completely…. for real…..

So, I know I went to public school. It may not have been ivy league status, but my preschool teacher taught me this magical thing called counting. It was a skill that I have used EVERY SINGLE DAY FOR THE REST OF MY LIFE. Apparently this skill is a lost art for many of the clients of veterinary clinics. When your pet is on chronic medication you are in the vet office often for monitoring and or refills. Well if you come for a routine monitoring visit and the Vet Tech and DOCTOR ask you do you need a refill of said medication, we are honestly asking you this. This is no trick or game we are trying to play. We figure you know the inventory of medications in your home and know when you need more. I guess we are wrong to think this. If you say that “I have plenty of medication, I don’t need anymore right now doctor” we believe this fact. We’re not the ones medicating your pet you are. Why should we not believe you. So when you call us less than 24 hours later and say you need a refill of said medication and you need it ASAP because if Fluffy doesn’t get it they break out in hives and become a lycanthrope by midnight, we become confused and pissed off. YOU KNEW YOU NEEDED MEDICATION YESTERDAY!!! If you’re in the building we can fill the script, if you call it in most likely there is a policy in place such as give the doctor 24 hours to fill it because the doctor has actual work to do such as see patients, save lives, run a damn hospital, etc. Now you’re irate on the phone and complaining about service when we tried to service your ass yesterday! Well you wait on your damn medication that we will fill, and pray your werewolf doesn’t take too many lives in the process.

(Lycanthrope=Werewolf for people who don’t want to use Google lol)

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3. Secret Keepers

These are the clients who act like they have something to hide when they make there appointment. They schedule Red for vaccines and get off the phone with a maniacal laugh to themselves. They start rubbing their hands together and in a deep menacing voice proclaim, “I’ll also bring fluffy and Sam along for annuals, and anal glands muahahahahahahahaha!” Or At least that’s what I imagine. All we as veterinary professionals ask is that when you make an appointment, make it for all that you require. It doesn’t hurt our feelings to work. It pisses us off when you add multiple things at the last friggin minute. If you show up for a dental cleaning, don’t add a billion mini mass removals that you are only getting for aesthetic purposes! You know not the wrath of a vet professional scorned, but that is the quickest way to earn it.

Now that’s all, enjoy your holiday, go have fun, and for the love of all that is only keep your pets out of the emergency clinic!

Happy holidays

Poetic ice

Things Vet Techs Don’t Like Vol. 5

 

This is your local vet tech after a day fool of WTF
This is your local vet tech after a day full of WTF

You see this wolf above… yeah that’s what your vet tech feels like on the inside after some of the foolish things we encounter daily.

1. Could you groom my pet please? Don’t pay the vomiting, diarrhea, random bleeding etc, any mind.

This by far really makes me blood thirsty. When a client is concerned about a few mats on the fur, or nails being too long when their pet is in dire unrelated stress. If your pet is examined and you are told about various masses felt, wounds, and/or their dehydration we aren’t going to be concerned with fluffy’s aesthetics. A nail trim and bath aren’t going to fix said pets tumor growing on their side!

The clock says it all
The clock says it all

2. I’m late for my appointment, but I damn well better be next in line to see the doctor!

Okay first of all… just who the hell do you think you are to show up late and demand immediate service? If you show up late for your pets appointment you need to realize that other appointments were scheduled and since they were here on time they will be seen ahead of you. Just because you have a card saying your appointment was for 9:30am doesn’t mean you get seen first. That becomes null and void once you show up at 10:15am. Please believe being rude about the fact that YOU were late and haven’t been seen doesn’t help you much either. To top it all off when the pet is a straight up hell beast it just makes a vet tech pretty much say fuck it…….

 

EVIL Incarnate
EVIL Incarnate

3. CUTTING PILLS!!!!!!!!

This is in no way shape or form the clients fault. This isn’t the techs fault, and this isn’t the doctors fault. It is just a way of life. A way that everyone in this business hates. WE ALL HATE CUTTING PILLS INTO 1/2 AND GOD FORBID 1/4ths for a patient. If the pills are scored then great. If they aren’t and they are coated it is a little harder. If they are already infinitesimal then you have to cut them they will 9 times out of 10 decided to shatter into oblivion so you now have to adjust your inventory to reflect loss of said pill. Pill dust every where!!!!! Oh and if you have extremely large hands, (or just hands bigger than a toddlers!) you will have a time just positioning the little bugger on a pill cutter in the first place. Now instead of a half a few pills are 2/3 of the dosage…. I hate pill cutters. I hate cutting pills…. I blame chemist and pharmacist for this. (Even though it’s not their fault either I guess.)

Hey fellow members of the veterinary community, what bugs you? comment below.

If you missed my other TVTDL post then check them out please!

Volume 1

https://poeticice.com/2014/09/17/things-vet-techs-dont-like/

volume 2

https://poeticice.com/2014/09/23/things-vet-techs-dont-like-round-2/

volume 3

https://poeticice.com/2014/11/08/things-vet-techs-dont-like-vol-3/

Volume 4

https://poeticice.com/2014/11/10/things-vet-techs-dont-like-4/

 

 

Things Vet Techs Don’t Like Round 2

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So last week I posted Things Vet Techs Don’t Like and hopefully enlightened the world a bit about the the daily aggravation that comes along beside the daily satisfactions Veterinay Professionals have. It was a short list, and definately not the end. Behold!

My Dog Has A Tiny Boo Boo, KILL IT!
The worst thing to see on your schedule for the day next to inventory day is the word EUTHANASIA. The only thing worse than that is when you see, pet has sprained leg, or a tiny cut, maybe even a mass to be examined, and you go triage the room and the owner jumps right to Euthanasia. WHY ARE YOU THINKING LETS KILL IT FOR GETTING A FIXABLE PROBLEM? Now I’m in no way shape or form saying EUTHANASIA is wrong, I’m saying it’s wrong when your dog can have years left with you if you’re willing to work with them and fix their minor issue. If the pet has malignant tumors throughout their thoracic cavity then I understand, but your dog with a superficial mass that can be removed with no problem that isn’t malignant… give me and the pet a break jeez…

Umm, My Appointment was for 3:30, its 3:32 Why Haven’t I Been Seen?
This particular breed of nonsense has been a plague of every Veterinary clinic at some point. Its apparently genetically coded into about a third of your client population to have no patience whatsoever once they cross the threshold of the animal hospital. Operative word being Hospital. This insinuates that it is a place where medical procedures take place, a medical office, a doctor’s office. Much like a family medical doctors office, where one will experience wait times, sometimes one Helluva wait time. One big difference, OUR PATIENTS CAN’T TELL US WHATS WRONG! This often leads to a battery of tests and detective questions until we solve the problem, SO one may have a wait time if their doctor is doing good medicine and trying to help another patient. You what that kind of diligent work done. So does every one else. Stop complaining about it as soon as a few minutes go by Will ya? Disclaimer for all vet hospitals everywhere: we do not own, ever conceived, or plan to produce a one time instantaneous godlike miracle injection that solves the broad spectrum of animal ailments. Stop acting like we have one and being surprised we don’t

What Do You Mean The Vet Is A Human Being That Requires food?
This client baffles me. Truly does. Evey single job that offers full time employment also offers lunch breaks. Whether it’s service industry, retail, medical, anything that is legal you get a lunch break. HUMANS NEED FOOD. So as per human requirement for life Veterinarians take lunch breaks. Some hospitals even close down for the lunch hours. Some are just opened for over the counter sales. That should be something quite easy to understand since we are human. Yet, some clients come in at these times and demand to be seen by the doctor because little Fluffy has been having diarrhea for 7 days. But today at lunch it’s imperative they be seen. Then they get extremely upset that your human doctor is out obtaining sustenance. For shame on the good doctor for the need to eat and function normally.

I Need A Refill Of (Blank) Right Now! Fetch It
I love this client. They come in when it’s at their leisure and randomly request their medication for their pet be refilled. Most clinics have a Refill policy, you most likely need to call in advance. When this client is told this for the millionth time they instantly grow upset and say they were never told this. It doesn’t help their case now that they are being rude about it, and you have a posted sign about this policy. Now they are passed saying you want their pet to die, and we are evil, yet it’s their own personal responsibility to follow policy. Sigh… life is just peachy when you have clients who don’t see how they are at fault.

That’s just my 2 cents on the fantastic world of Vet Techs. …
Poetic Ice

Things Vet Techs Don’t Like

Veterinary medicine is a fulfilling field of work. Being a Veterinary Technician is one of the most amazing things I’ve done, and I love my job don’t get me wrong. BUT there are things that really, REALLY just pisses you off or make you say WHAT THE F**K!? I’ve compiled a list.

1.  The He Doesn’t Bite Client/Patient
Everybody in veterinary medicine has come across that client that brings in little Tiffany the designer dog who was bred to be obedient, hypoallergenic, and lack the ability to bite. The visit will then have two phrases said. The first, “My little Tiffany doesn’t bite.” Then after two stitches and a million bloody 4×4’s later the client says “She’s never done that before!” Usually they are shocked that Tiffany was part Cujo, But usually they know their dog has a fear or aggression for strangers or people in Scrubs. WARN A PERSON WILL YA?

2. I Want My Services For Free
This particular client comes sprinkled in with your good, bad, and demonic clients. A client comes in, usually when your vet is at lunch or 2 minutes before your office closes, and they come with a laundry list of issues. First, the have never been there, the pet hasn’t seen a vet in 3 years, he makes aggression sound like cuddle time, he’s had an abscess for 2 weeks, symptoms of a UTI, and they aren’t spayed. To top it all off, they came with barely enough money to cover the exam fee. Mind you, some clinics have payment plans and/it accept care credit, but they don’t want that option. You are to take care of this pet for free out of the goodness of your heart. Why? Because you are in veterinary medicine. It’s not to be considered a business, and we are cruel when we can’t do anything for their pet.

3. So, I Googled (Insert Symptom Here)
Google is a miraculous search engine that has been making everyday life easier. UNLESS you work in veterinary medicine. We have clients that hear their pup or kitten sneeze once and they get on Google to find that their pet now has a Zoonotic parasite that causes various forms of cancer and will begin to bleed from their ears after the 7th sneeze. Oh and vaccines kill so they don’t want them. We as veterinary professionals have to work hard to rewrite the brain of the client who now wholeheartedly believes what they read via Google, and save their pet from its killer cold.

4. Owner Compliance, or Lack Thereof
Surgery, it’s really not cheap. Its not easy, and it is an invasive time consuming process that we take very seriously. Nothing is more irritating than when you educate the owner on the risks of improper post surgical care and they STILL don’t comply. Take a spay surgery on a cat or dog. The pet is left with an incision on their belly that the client is to protect by limiting movement and keeping the cone on the pets head AT ALL TIMES! So when the pet comes in with intestines hanging out and the owner has the “This is your fault” attitude we are already passed. But once we ask why and they say it’s because little Tiffany hates her cone, we go through the roof. Why, Why do you come to us just to not listen and gave to pay more money? Especially if you get mad about the price for repair surgery! Jesus…. veterinary medicine can raise your blood pressure.

That is just the tip of the iceberg,  this list will be revisited. I’m getting to pissed to continue. That’s just my 2 cents on the matter.

Poetic Ice

What’s your Super Power

I wrote this a while back, a poem based on my passion for my profession

Superpower

I wake, rise and put on scrubs/
Clock in, set up, and clean out grooming tubs/
We say hi and start to check in/
And now this emotional war can begin/
We wear the hats of receptionist, technician, and doctor/
We work hard, fight emotions and try not to falter/
We take on the love of so many pets/
Then we deal with the public who fuss and fret/
We teach the masses on animal health/
We take the insults of those flaunting wealth/
We fight back the urge to show our wrath/
To those clients who truly psychopaths/
We watch or puppies and kitties grow/
We parade them around and revel in the show/
But we go to war in the battle for their health/
With no armor earning new scars on our self/
Pet, client, tech, doctor, receptionist all earn so much pain/
All for the pets greater gain/
For the many battles won there is a loss/
One’s so great there are tears everywhere from tech to boss/
People think it’s all fun and games/
No one ever thinks of our emotional cuts and pains/
Veterinay medicine is our profession/
Making sure you loved one is healthy is our obsession/
Not everyday is easy is our confession/
But no one has a stronger heart than the ones in our possession/
We never really clock out, we work all hours/
We work in veterinary medicine, what’s your super power?

-poetic ice

Tell me what you think